We're here to help.
Whether you're having trouble with the agent or just want to tell us a 3AM horror story, we're awake.
Technical Support
Agent installation, metric ingestion issues, or HealBot confidence scores.
Billing & Billing
Subscription management, invoices, or plan upgrades.
Security & Privacy
Data residency, security policies, and SOC2 documentation.
Instant Support
Prefer to chat? We respond to most inquiries from authenticated users within 15 minutes. Not a user yet? We'll still try to beat your pizza delivery guy.
Email Support
help@cartnerve.com
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@CartNerveHQ
GitHub Issues
cartnerve-hq/agent
Self-Serve Knowledge
Our documentation is written by engineers, for engineers. No corporate fluff, just the config you need to get back to sleep.
Browse Docs